---
title: "Case study - Casino"
description: "Casino launched a fortune wheel to allow the players to get their shopping refunded."
url: https://fastory.io/examples/fortune-wheel-casino
lang: en
---

[ story.tl/retail-casino](https://story.tl/retail-casino) 

![case arrow](https://media.fastory.io/hubfs/Case%20studies/v2/case-arrow.png) Test it now! ![https://story.tl/retail casino?utm source=qrcode](https://api.fastory.io/qrcodes/noopts/https%3A%2F%2Fstory.tl%2Fretail-casino%3Futm_source%3Dqrcode)

![Logo casino blanc](https://media.fastory.io/hubfs/Case%20studies/v2/Logo%20casino%20blanc.png.webp)

# Spin the wheel!

Casino organized a fortune wheel accessible via QR codes displayed in the stores. The players had to spin the wheel in the bot to discover if their shopping would be refunded. This campaign allowed Casino to collect opt-ins and animate their points of sale. 

_Retail & E-commerce_ _Loyalty_ _In Store animation_ ![icon spinner](https://media.fastory.io/hubfs/Showcase%20V3/catalog/icon-spinner.jpg.webp)Spinner Fortune wheel 

91%

Participation Rate

79%

Engagement Rate

[Book a Call](https://fastory.io/call) 

Storyboard

![Animated cover](https://media.fastory.io/render/hubfs/Case%20studies/v2/Casino%20Ecran%201.png.webp?width=400&height=712&resize=fill)

Animated cover

![Fortune wheel](https://media.fastory.io/render/hubfs/Case%20studies/v2/Casino%20Ecran%202.png.webp?width=400&height=712&resize=fill)

Fortune wheel

![Opt-in collection](https://media.fastory.io/render/hubfs/Case%20studies/v2/Casino%20Ecran%203.png.webp?width=400&height=712&resize=fill)

Opt-in collection

![Qualification loyalty card](https://media.fastory.io/render/hubfs/Case%20studies/v2/Casino%20Ecran%204.png.webp?width=400&height=712&resize=fill)

Qualification loyalty card

![ariane hirbec](https://media.fastory.io/hubfs/Case%20studies/v2/ariane%20hirbec.jpeg.webp)

“This innovative campaign allowed us to capture the in-store traffic while offering a funny and interactive experience. Thanks to the chatbot, we collected for the first time a very large number of emails.”

Ariane Hirbec Digital Marketing Manager @ RelevanC

The story starts here

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